Frequently Asked Questions 

Semi-Permanent Eyelash Extensions are single or multiple strands of synthetic eyelashes applied to a single natural eyelash 0.5-1mm away from your eyelid. Eyelash Extensions create a longer, fuller, and bolder lash look. I carry multiple lengths, thicknesses, and lash curvatures to create a custom set of lashes to compliment your eyes and features.

They’re for anyone wanting longer, fuller, bolder, and more beautiful eyelashes so you can wake up everyday with beautiful eyes and little or no need to adjust your lifestyle. These lashes will actually become part of your lifestyle. They’re ideal for everyday wear and special occasions. Welcome to worry-free day-to-day, events, and vacations now that  you can sleep, shower, swim, and exercise.

Do not curl your eyelashes or wear mascara the day of your appointment. Ensure that your eyelashes and eyes are make-up free, clean, and dry. If you wear contact lenses, please remove them prior to your appointment and bring your glasses to wear after your appointment to give your eyes the opportunity to adjust. Also, do not drink coffee or take any pre-workout substance. 

The number of natural lashes you have and the type of look you’re trying to achieve will determine exactly how long your appointment will be. Full Set appointments can be 120-210 minutes. Lash Refills, 1-3 weeks (21 days), can be 60-120 minutes. During the applications you will lay comfortably with your eyes closed. Many ladies refer to it as their “lash naps.”

Indefinitely with routine lash refill appointments. We recommend ladies come every 2-3 weeks for refills to maintain the look. Typically you lose an extension every time your natural lash sheds out. Your natural lashes go through a shed cycle every 28-35 days, and new extensions can be applied as new natural lashes grow in.

No! One of the major benefits of wearing Eyelash Extensions is that you no longer need mascara or eyeliner. The application and removal of these products can cause premature eyelash extension shedding and another Full Set appointment will be required. If you wear mascara or eyeliner, be sure to properly cleanse lashes before your appointment because makeup residue can cause your Lash Artist to spend more time cleaning and less time lashing. Dirty extensions will also compromise the bond of the adhesive to your natural eyelash. 

All other services will require you to add a valid credit card to your file. Without a valid credit card on file, your appointment will not be booked. You MUST cancel 24 hours prior to your appointment time. By not doing so, or “no showing”, your credit card will be charged for 50% of the service cost.

No, children or guests are not allowed at your appointment. This is a spa-type service setting and there is no designated waiting area. 

A full set is necessary if you haven’t had an appointment in 4 weeks (29 days) from your last appointment. If at your upcoming appointment you don’t have at least 40-50 percent lash retention, please book a full set appointment.

Due to the custom nature of our work, we have a no refund policy.